January 2024 University Catalog with April Addendum

HMSV8320 Effective Negotiation and Mediation Skills for Human Services Leaders

Learners gain an understanding of communication strategies for human service leaders. Learners develop and apply a working knowledge of evidence-based best practices and behaviors for relationship-building, advocacy, negotiation and conflict management in a variety of human services settings. Throughout the course, learners apply strategies in negotiation, conflict management, and mediation and integrate ethical interpersonal communication skills necessary for positive multidisciplinary working relationships with diverse populations.

Credits

4

Prerequisite

Completion of or concurrent registration in HMSV8218.